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carvalhoRio This is unfortunate! I also had a very serious problem like this. I bought an XFX TREX 450 helicopter, when I went to pick up at the post office I was haunted, I did not believe what I was seeing, I even thought to refuse the order and ask for reimbursement of the value, but the desire to fly it was greater. The box was very dented and a part of the flybar was exposed and crooked. The crumpled canopy, servos out of position and damaged tail structures.